Frequently Asked Questions

Deals by Starlight wants you to have the easiest buying experience possible. But we know you might have a few questions. Read on for details about purchasing, shipping, returns, and more.

How can I place an order?

To place an order, simply browse our website, select the items you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout where you’ll enter your shipping and payment information.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal. You can check more at the Payment methods page.

When will you ship my order?

We Ship Your Items If Order Is available within 3 days of payment Received. In most cases Sooner.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not available if free shipping applies. In this case, please contact us at support@dealsbystarlight.com.

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@dealsbystarlight.com.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Please visit our Returns page for more information on how to initiate a return.

Can I contact your Store Directly?

Yes! Email: starlight@dealsbystarlight.com 'Note' : please contact Returns page for more information on how to initiate a return. Not through email. Or You can change or cancel your order within 12 hours. Please contact us at support@dealsbystarlight.com. not through email. Email Us if you would like to see certain brands added or general suggestions or comments welcomed ✨

Does Deals by Starlight have other websites?

Yes! https://linktr.ee/DealsbyStarlight Copy and paste link in web browser. Check out our Growing digital products section!

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